Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Onboarding Coach to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an Onboarding Coach. The Role This is an exciting opportunity to support, coach and develop newly recruited counsellors throughout a 12-week onboarding programme to completion. You will be supporting counsellors within a fast-paced environment at a key stage of their counselling career. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. You will work alongside the EAP Training & Coaching team in coaching counsellors to ensure they successfully complete the onboarding programme. Day to Day Overall responsibility for the day-to-day running of the onboarding Programme, alongside EAP Coaches. To collaboratively plan, organise and deliver the onboarding Programme. To provide daily, weekly, monthly reports to Direct Reports as required. To supervise new counsellors ...