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Catering assistant retail patient services (central campus)

Sheffield
Catering assistant
Posted: 6 March
Offer description

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers. Job overview As a vital member of our Catering Team, you will bridge the gap between clinical excellence and hospitality. You aren’t just serving food; you are ensuring our patients, staff, and visitors receive the high-quality, nutritionally balanced sustenance essential for recovery and well-being. Working alongside dietitians and culinary experts, you will uphold the rigorous standards of the Catering Department, ensuring every meal is delivered with precision, safety, and a focus on the customer experience. Advert Key Responsibilities include, but are not limited to Service Excellence: Manage food service across dining rooms and deli bars, ensuring excellent presentation and portion control. Logistics & Flow: Coordinate the collection and delivery of insulated meal trolleys to wards and regeneration zones, ensuring timely service for patients. Quality Assurance: Conduct rigorous checks on meal deliveries for accuracy (quantity, quality, and labelling) and resolve any discrepancies immediately to maintain service standards. Food Safety & Compliance: Operate regeneration ovens and maintain meticulous records of food temperatures—from delivery to service—ensuring 100% compliance with food hygiene regulations. Financial Accountability: Operate cash registers and manage daily banking/cashing-up procedures with a high level of integrity and security. Operational Readiness: Prepare and set up serveries, maintain cleanliness in food service areas, and manage the efficient clearing of equipment and crockery. Working for our organisation You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of its staff together with the provision of an excellent health and well-being support service. Staff training and development is really important to us, and we offer the chance to do further qualifications and progression towards roles in collaboration with our trust Facilities Learning and Development team, as well as a variety of regular in-house and external courses. The Ideal Candidate should be reliable and understand that patients depend on your punctuality and attention to detail. They should also be adaptable: While based at either the Northern General or Royal Hallamshire Hospitals, you are open to supporting our teams across different sites as needed. You must have a customer-focused and friendly demeanour and also take pride in providing great service to staff and visitors. Detailed job description and main responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here. Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal. When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account. If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed. Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there. The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation. Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position. All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook

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