Job Title: Retail Sales Assistant at Richer Sounds
Join us to apply for the Retail Sales Assistant role at Richer Sounds.
We are the UK's leading Hi-Fi, Home Cinema, and TV specialists, and one of the largest Employee-Owned businesses in the UK. We are currently looking for a full-time Retail Sales Assistant to join our Bath Store team.
Preferred Experience: Interest or experience in audio-visual technologies such as hi-fi separates, TVs, speakers, and headphones.
Role Responsibilities
* Customer-facing sales and service in-store, over the phone, and via email, providing excellent customer service and building relationships.
* Post-probation, conduct Free On-Site Surveys visiting customers at their homes or workplaces, involving collaboration with multiple departments and the latest in-home automation tech.
* Maintain the store's appearance and organization, including stockroom and office upkeep.
* Develop product knowledge to assist customers effectively and answer technical queries.
* Manage time efficiently to meet sales targets.
* Handle stock maneuvering, display adjustments, stairs, and heavy lifting.
* Work 5 days out of 7, including weekends.
Candidate Requirements
* Strong customer service skills and enthusiasm.
* Genuine interest in audio-visual tech and eagerness to learn.
* Excellent communication skills to understand customer needs and upsell.
* Well-presented, approachable, confident, and detail-oriented.
Benefits
* Exclusive holiday home access across the UK and Europe at subsidized rates.
* Product discounts, including for friends and family.
* Additional holiday day for your birthday annually.
* Long-service awards and monetary suggestions scheme.
* Employee Ownership Trust: 60% ownership, profit sharing after 12 months.
* Enhanced maternity/paternity leave, private healthcare contributions, gym membership schemes, eye tests, dental, massages, cycle schemes, smoking cessation incentives, mental health subscriptions, and more.
* Additional leave for children's school milestones, sickness benefits, educational support, low-interest loans, pet-friendly schemes, and other perks.
Note: Some benefits are available after 6 or 12 months of service.
Additional Information
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Industry: Retail
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