Overview
Join to apply for the Parts Advisor role at Sytner Group.
Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Harrogate Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Responsibilities
* Support and assist colleagues and customers with parts identification, searching and sourcing.
* Maintain the parts stock room and manage stock levels, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.
* Communicate effectively with internal and external customers/suppliers to provide prompt service as part of a One Team approach.
* Work a variety of flexible patterns, which can include weekends, to provide the highest possible levels of service.
About you
* Experience in a similar role within the motor industry and IT literate (preferred).
* High levels of organisation and attention to detail.
* Excellent communication and customer-facing skills, with experience talking to customers face to face and over the phone.
* Passion for delivering excellent customer service and giving the best advice on products and services.
* Customer service experience in a retail environment as a threshold requirement.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information about reasonable adjustments and the recruitment process, please refer to Sytner's recruitment policy.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail Motor Vehicles
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