Vacancy Title:Credit and Collections Associate
Vacancy Location: Peterhead, Aberdeenshire
Engagement Type: Permanent, Full Time
The Role:
Here at Survitec, we are currently recruiting for a Credit and Collections Associate to join our Finance Team based in Peterhead.
This role reports to the Financial Controller providing day-to-day administrative and clerical duties associated with processing, recording, reconciling, reporting and paying of suppliers
Key responsibilities for the Credit Collections Associate role include but are not limited to:
1. Carry out credit check activity according to Survitec Credit process, recording outcomes accurately and in a timely manne
2. Manages and resolves customer disputes to ensure invoices are paid on time and in full
3. Locates and monitors overdue accounts, using computers and a variety of automated systems
4. Persuades customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed
5. Records information about financial status of customers and status of collection efforts
6. Sorts and files correspondence and perform miscellaneous clerical duties, such as answering correspondence, writing reports and maintaining system data
7. Locates and notifies customers of delinquent accounts by mail or telephone, as per specified process identifying the reason(s) for any overdue payment and to review / confirm the terms of sales, credit or service agreements
8. Identifies and answers customer questions regarding problems with their accounts and advise customers of necessary actions and strategies for debt repayment
9. Manages own workload ensuring all performance measures and SLAs are met
10. Creates an environment where everyone in the team can live the Survitec Values
11. Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work
12. Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment
13. Develops own capabilities through participating in assessment and development planning activities as well as formal and informal training and coaching. Develops and maintains an understanding of relevant technology, external regulation, and industry best practices
You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding.
This is not just another job; this is your career.
About You:
14. Essential criteria
15. Minimum of 5 years of credit control experience, able to work unsupervised
16. No management experience required
Why You Should Work for Us
17. 33 days holiday entitlement (including bank holidays)
18. Additional day off to celebrate your birthday
19. Company Anniversary Holiday Benefit
20. Excellent enhanced maternity & paternity package
21. Cycle to Work Scheme
22. Life Assurance
23. Training & Professional Development
24. Employee Assistance Programme
25. Workplace Reward & Recognition scheme
Who are Survitec and what do we do?
Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.
Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.
That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme