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Portfolio support underwriter

Glasgow (Glasgow City)
Zurich Insurance Company
Underwriter
Posted: 23 October
Offer description

Working hours: This role is available on a part-time, job-share or full-time basis
Location: Glasgow, covering Scotland & Northern Ireland region

Closing date for applications: 12th March 2026

The opportunity

We’re committed to your career development and offer opportunities such as CII qualifications or Data Apprenticeships. If you bring the right mindset, we’ll give you the tools and support to grow your skills.

Key responsibilities:

Your work will be varied, with a mix of tasks and projects. You’ll collaborate closely with the local Portfolio Support Team, other Regional PSTs, Retail Underwriting Analytical functions, and leadership. You’ll report to the Regional Underwriting Leader and work with underwriting, sales, and management teams.

Some examples of your key deliverables:

1. Review Quote, New Business, retention, and tiering performance.
2. Analyse profitability, exposure/hazard grade, and business mix.
3. Ensure our underwriting acceptance criteria support growth while protecting profitability.
4. Stay updated on market developments, distribution channels, and our competitive position.
5. Gain expertise in analytical techniques and commercial insurance, providing regular portfolio insights.
6. Help foster a positive, diverse, and supportive team culture.
7. Review broker performance across all metrics.
8. Deliver insights into Line of Business sensitivities and hotspots.
9. Use data to uncover underlying trends.
10. Check data quality and ensure processes deliver the right insights.
11. Work with the RUL and Portfolio team to discuss actions and strategy changes.
12. Monitor improvement actions.
13. Support RUL and underwriters with ad hoc information requests.

Your skills and experience:

14. Experience in property/casualty or other commercial lines underwriting is preferred.
15. Strong commercial acumen, able to present to internal and external stakeholders.
16. Strong numerical and data manipulation skills.
17. Passion for learning and personal growth, with strong communication skills.
18. Able to work independently and within a team, building networks and stakeholder relationships.
19. Comfortable challenging processes and decisions, with strong attention to detail.
20. Flexible and adaptable to different workloads and pressures, able to think on your feet.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

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