Want to be part of something bigger? If you're ambitious, love the new, then we're just for you. We service more than 70% of the top 100 global manufacturers. We're on a mission to be the most loved component buying experience that's ever existed. Want to join our mission?
Who Are Accu? Watch our intro video to see why this is the company you want to join.
We're the new kind of component company.
We're here for the engineers, the innovators, the designers and the pioneers who are driving change. We blend cutting-edge technology with passionate people to deliver an award-winning experience to customers all over the globe.
Forget the old way of buying components. Choose Accu and get Building Tomorrow.
We have an "Excellent" TrustPilot rating and an overall "5 Star" rating on Google. We truly are nuts about offering the best experience to all our customers.
Are you the kind of person who lives and breathes great customer service? Do you love solving problems, making people smile, and being part of a team that genuinely cares about its customers and its people?
If so - you might be just who we're looking for
At Accu, we're on a mission to make every customer interaction seamless, friendly, and stress-free. As our Customer Satisfaction Specialist, you'll be the heart of our customer experience - turning queries into smiles and making sure every customer feels valued and supported.
What You'll Do
* Be the friendly face (and voice) helping customers with sales enquiries and order updates.
* Create accurate orders and quotes using our CRM system.
* Provide technical support via email and phone with patience and empathy.
* Ensure a smooth, hassle-free returns process.
* Handle complaints swiftly and fairly to keep our customers happy.
* Build lasting customer relationships by always going that extra mile.
What You'll Bring
* At least 2 years' experience in a customer service or customer-facing role.
* A proactive attitude and a passion for delivering top-notch service.
* Strong computer skills and the ability to navigate systems quickly.
* Great communication, problem-solving, and people skills.
Why You'll Love Working With Us
* 4-day working week - because work-life balance matters.
* £300 birthday bonus - your special day deserves to be celebrated
* Hybrid working - enjoy the best of both worlds.
* Dog-friendly office - bring your furry friend along
* A supportive, collaborative team that celebrates success together.
If you're ready to join a company that values kindness, initiative, and genuine care for people, we'd love to hear from you.
Apply now and help us create customers for life