Job Summary:
Company: Live Nation
Department: Marketing Partnerships
Location: Farringdon, London
Reports to: Director of Account Management
Working Hours: Full time
Contract Type: Fixed term contract, expected duration 12 months
Role Description
The Account Management team requires an organised, confident and conscientious individual to deliver and assist in the delivery of ticket access partnerships across Live Nation properties with a focus on Tours and Concerts and Venues.
It is an exciting, fast-paced division that collaborates with all facets of Live Nation business.
Day to day involves assisting the Account Manager and Director of Account Management on the delivery of Ticket Access and venue deals - the successful individual will be thorough with excellent attention to detail – a head and an eye for reporting, stats, numbers and ticket figures is a must. This is a very admin heavy role with a focus on maximising the team's efficiency.
Deadlines are ad hoc and campaign driven; the suitable individual will be comfortable hitting these consistently. They also need excellent interpersonal skills, confidently dealing with internal departments, blue chip clients, agencies and stakeholders alike, where necessary tailoring their approach to get the job done.
We're looking for someone to hit the ground running with enthusiasm, as high volume and consistent workload means a successful applicant will need to grasp tasks quickly.
Live Nation, of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
Competencies / Skills / Knowledge / Experience
Essential
* Numerically minded and comfortable working with data
* Experience either in ticketing, data, research, account management, venue, agency, promoter or record label
* Excellent communication skills
* Working knowledge of Word, PowerPoint, Excel and Outlook
* Admin whizz, with an attention to detail second to none
* Quick learner, with an ability to grasps tasks and assignments easily
* Able to prioritise and hit deadlines consistently
* First class communicator (both written and verbal) – confident, friendly and professional yet firm, able to build a rapport with all types of people
Desirable
* Experience at or dealing with a UK music promoter
* Understanding of commercial partnerships within the live music sphere
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
* Ability to handle a varied and heavy workload and an organised working style
* Flexible and positive 'can do' approach. Unflappable in stressful, pressured situations
* A hard worker dedicated to going the extra mile
* A highly motivated, tenacious and conscientious team player who takes pride in delivering work to be highest standard
* Happy to take initiative
What the role includes
* Manage approvals of presale and onsale marketing campaigns of assigned tours, along with the logging of campaign results and promo tracker updates
* Compile all Ticket Access partner figures in client ready reports weekly, fortnightly and monthly as required – using data and reports from various sources, including pulling raw data reports and manual completion where necessary
* Maintaining accurate records and logs (including but not limited to contract summaries/creative assets/program recaps)
* Manage partner contractual ticket allowances and lists
* Developing strong relationships with clients, key internal departments and stakeholders to ensure smooth delivery and results for partners
* Regular updates to the Director of Account Management – making sure they have all the information they need for their accounts and wider business updates
* Coordinate meetings and diaries, including the creation and circulation of agendas
* Taking meeting minutes and issuing follow-ups and actions points
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
APPLICATION DEADLINE: Sunday 11th January. We reserve the right to close to applications at any time so encourage early application where possible. We enjoy an extended break over Christmas and so will be reviewing applications in the new year.
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