Role:
People/HR Technical Analyst
Location:
East Sussex / Brighton
Salary:
£70,000 – £75,000 (DOE)
Hybrid Working:
2 days per week onsite
Requirement:
Must have hands-on experience with SAP SuccessFactors
Responsibilities
* Lead and support the bi-annual SAP SuccessFactors release process, including preparation, testing, and implementation across all active modules.
* Manage the daily operations of People Technology Systems, serving as the primary point of contact with the software provider or BAU partner as the system expert/administrator.
* Drive the implementation of global best practices within People Technology Systems.
* Provide ongoing support and development for global People Technology platforms.
* Ensure appropriate user access levels in compliance with GDPR and other data privacy regulations.
* Translate business requirements into functional configurations and support project delivery within People Technology.
* Maintain and improve workflows that support self-service capabilities and enable seamless transactional experiences.
* Manage and resolve system incidents, including prioritisation, troubleshooting, escalation, and resolution.
* Implement system fixes and configuration changes as needed to address defects.
* Deliver training sessions to People Team users within the region.
* Oversee job architecture, including job families, roles, job codes, positions, and organisational structures, ensuring accurate data mapping and quality control.
* Maintain and distribute core People Team reports across all global markets, ensuring consistency and accuracy from source systems.
* Monitor and improve global data quality by performing KPI-aligned checks, tracking performance, and executing data cleansing and purging where required.
Skills & Experience
* Strong expertise in People Technology design and configuration
* High attention to detail and accountability for deliverables
* Excellent communication and interpersonal skills
* Solid understanding of GDPR and local legal requirements
* Experience in an HR analytics or HR systems-focused role
* Proven ability working with HR reporting and data
Tools & Technologies
* SAP SuccessFactors
* Microsoft Excel
* Microsoft PowerPoint
* Jira/Ticketing systems