🌟 Welsh Speaking Customer Service Officer 🌟Swyddog Gwasanaethau Cwsmer - Siarad Cymraeg
📍 Location / Lleoliad: Caernarfon
💷 Pay / Cyflog: £15 per hour
📅 Contract / Cytundeb: Temporary - Approx. 5 months (starting Februrary)
🕐 Hours / Oriau: Full-time, Monday-Friday
✨The Opportunity / Y Cyfle✨
Looking for a role where your Welsh language skills truly make a difference? This is a chance to support a respected local government organisation during a busy period, helping people access vital services and information. You'll play a key part in delivering exceptional customer care and ensuring every interaction counts.
Chwilio am rôl lle mae eich sgiliau Cymraeg yn gwneud gwahaniaeth gwirioneddol? Dyma gyfle i gefnogi sefydliad llywodraeth leol sy'n cael ei barchu yn ystod cyfnod prysur, gan helpu pobl i gael mynediad at wasanaethau a gwybodaeth hanfodol. Byddwch yn chwarae rhan allweddol wrth ddarparu gofal cwsmeriaid eithriadol a sicrhau bod pob rhyngweithio'n cyfrif.
What You'll Be Doing / Beth Fyddwch Chi'n Ei Wneud
✅ Answering a high volume of calls with professionalism
✅ Providing clear guidance and signposting to services
✅ Recording accurate data and resolving queries
✅ Using your Welsh language skills to deliver a first-class experience
✅ Ateb nifer fawr o alwadau gyda phroffesiynoldeb
✅ Darparu arweiniad clir a chyfeirio at wasanaethau
✅ Cofnodi data'n gywir a datrys cwestiynau
✅ Defnyddio eich sgiliau Cymraeg i ddarparu profiad o'r radd flaenaf
What You'll Need / Yr Hyn Sydd Angen Arnoch
💬 Fluent in Welsh & English
📞 Confident and friendly telephone manner
💻 Basic MS Office skills
👍 Positive attitude and ability to multitask
📆 Available from end of January for approx. 5 months
🔍 DBS check required
💬 Yn rhugl yn Gymraeg a Saesneg
📞 Hyderus a chyfeillgar ar y ffôn
💻 Sgiliau sylfaenol MS Office
👍 Agwedd gadarnhaol a gallu i wneud sawl peth ar unwaith
📆 Ar gael o ddiwedd Ionawr am tua 5 mis
🔍 Gwiriad DBS yn ofynnol
Why This Role Stands Out / Pam Mae'r Rôl Hon Yn Wahanol
✨ Competitive pay: £15 per hour
✨ Full-time hours, Mon-Fri
✨ Free on-site parking
✨ Hybrid working after training
✨ Comprehensive training provided (1 month)
✨ Cyflog cystadleuol: £15 yr awr
✨ Oriau llawn amser, Llun-Gwener
✨ Parcio am ddim ar y safle
✨ Gwaith hybrid ar ôl hyfforddiant
✨ Hyfforddiant cynhwysfawr (1 mis)
✨ Cyfle i wneud gwahaniaeth gwirioneddol yn eich cymuned
📣 Ready to use your Welsh skills in a role that matters? Apply today!
📣 Yn barod i ddefnyddio eich sgiliau Cymraeg mewn rôl sy'n bwysig? Ymgeisiwch heddiw!
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