The Company
The Group is publicly traded on the TSX Venture Exchange (TSXV:LMN) with a market cap of nearly $9 billion. The Group acquires, strengthens, and grows communications & media software businesses. The Group’s focus is always long-term, we buy and hold forever, and we believe in the long-term success of our businesses. We use best practices to empower teams with the knowledge and expertise to make the best decisions for their business. We operate with an entrepreneurial spirit –– we embrace critical thinking, innovation, and constant learning.
The Position
As the Business Unit ("BU") Leader you will be the P&L owner for a software company focussed on delivering revenue management solutions to datacenters, ISP’s, and web hosting companies. In this position, you will be responsible for the performance of all business functions: Professional Services, R&D, Maintenance and Managed Service, Sales & Marketing and G&A. The ideal candidate will have a change management and ERP experience, and demonstrate a strong learning agility, curiosity, humility, numeracy, attention to detail and self‑motivation to drive accountability and engagement through the organization.
Role Profile
Strategic Business Planning
* Lead Strategic Planning: Ensure that the BU has long‑range, annual, and quarterly financial and non‑financial goals, including succession plans and succession risk management for all Functional Department Leaders. Prepare and present annual strategic review to Group Portfolio management team.
* Operations Planning: preparation of quarterly forecasts and long‑range P&L projections to be reviewed at Quarterly Strategic Review (“QSR”) meetings.
* Initiative Planning: preparation of annual and quarterly adjusted product roadmaps and initiative plans with monetized customer sponsorship and commitment.
* Talent Management: ensure cascading scorecard objectives are in place for all Functional Department Leaders and below within the BU. Ensure development plans are in place for all hi‑potentials, to build organizational capacity to sustain growth and scalability.
Business & Financial Reporting
* Business Metrics & Tracking: Ensure the BU tracks and publishes financial and non‑financial metrics that assist with decision‑making and problem solving across all functional groups and initiatives. Organize and present Quarterly Operations Reviews.
* Numeracy: With a keen eye on the financials, you will ensure:
o Core KPI’s for the BU are being achieved for all Functional Departments.
o The BU recurring revenue renewals are received on time, without shrinkage by customer or value, and carry out recurring revenue price increase implementation methods as required.
o Ensure all invoicing and collections are in line with contractual and scope requirements.
o Ensure continuous Working Capital improvement.
o Organize and present Quarterly Business Reviews ("QBR’s").
Operations Management
* Business Metrics & Tracking: Ensure the BU tracks and publishes financial and non‑financial metrics that assist with decision‑making and problem solving across all functional groups and initiatives. Organize and present Quarterly Operations Reviews.
* People Management: Oversee all functional managers and drive organization to achieve and exceed financial and non‑financial QSR and Score Card objectives. Monitor performance of management team, coach and develop team, upgrade where necessary.
* Customers: Executive sponsorship of key partners and key customers. Participate in the strategic development of all customers, shore up revenue and drive change requests and other product advancements.
* Issue‑Resolution: Hands‑on participation in resolving day‑to‑day issues including those related to sales performance, sales opportunity management, sales forecasting, R&D capacity management, services resourcing, global coverage, customer support, and customer project delivery.
* Risk Management: identify risk and put in place remediation and mitigation plans.
* M&A: Participate in the assessment, integration, and oversight of new tuck‑in’s.
Skills & Competencies
* 10+ years P&L leadership in a software company.
* Strong analytical skills, in parallel with a strategic yet action‑oriented mindset.
* High‑energy and sense of urgency.
* High levels of curiosity; ability to investigate and learn quickly.
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