VANRATH is delighted to be the exclusive partner for a prestigious luxury hospitality group in recruiting a General Manager for one of their flagship hotels. This is a fantastic opportunity to join a thriving organisation known for its exceptional standards, strong reputation, and supportive work culture. The position is Permanent, Full-time, and based in Belfast. Salary Competitive salary (dependent on experience) plus an excellent benefits package and opportunities for career progression. Key Responsibilities Strategic Leadership & Operations Drive financial KPIs to support sustainable business growth. Develop and implement long-term strategic plans. Monitor industry trends and competitor activity to identify new opportunities. Ensure compliance with legal, licensing, and health & safety regulations. Oversee daily operations across all departments to ensure efficiency. Regularly review and optimise departmental processes. Lead the adoption of technology and operational improvements to enhance the guest experience. Guest Experience & Engagement Maintain consistently high standards of service. Monitor and respond proactively to guest feedback. Ensure all guest interactions are personalised and professional. Manage and resolve complaints quickly and effectively. Maintain a visible presence by engaging directly with guests. People & Culture Recruit, lead, and motivate high-performing teams. Foster a positive, collaborative, and innovative work environment. Promote staff engagement through training and development initiatives. Conduct performance appraisals and provide ongoing coaching. Ensure adherence to employment legislation and company policies. Financial & Revenue Management Lead budgeting, forecasting, and cost management activities. Optimise pricing strategies and revenue management (ADR & Occupancy). Support corporate/group sales efforts, upselling, and event revenue generation. Provide financial analysis and reports to the Board. Industry & Stakeholder Engagement Build and maintain strong relationships with tourism and hospitality partners. Represent the hotel at industry events to enhance brand visibility and reputation. About You Proven experience as a General Manager or senior leader within the hospitality sector, ideally in luxury or boutique hotels. Demonstrated success in driving strategic change, improving performance, and increasing revenue. Strong financial skills with expertise in budgeting, cost control, and revenue management. For further details or to apply, please use the link below or contact Jack Groves in strict confidence. Jack was incredibly supportive and really took the time to understand what I was looking for in my next career move. I was amazed at how quickly he found the perfect role for me and guided me smoothly through every step of the process! Outstanding service! A big thank-you to Jack, who went above and beyond to make everything effortless. Exceptionally professional and genuinely helpful - I truly appreciate all the time and effort he put in. I can't speak highly enough of Jack from Vanrath. We first connected on a Friday, and by Tuesday, I had an offer for a role that suited me perfectly. Jack was approachable, proactive, and stayed in touch throughout. I'd recommend him without hesitation! Jack has been fantastic to work with, especially through a more complex recruitment process. Always easy to reach, quick to respond, and full of great advice about next steps. I'm really grateful for his help and guidance. Skills: Operations General Manager Hotel Hospitality Director Head of Belfast Benefits: Excellent Benefits