Overview
We are looking for a friendly, enthusiastic and experienced Veterinary Receptionist to join our team at Lynton Vets from September 2025 on a fixed-term maternity cover until July 2026.
If you have a passion for customer service, experience in a veterinary reception, and are keen to make a difference in a busy veterinary environment, we'd love to hear from you. In this role, you will greet and interact with clients in a welcoming and professional manner, manage appointment bookings, handle queries, and take payments. You may also dispense medication and assist with general administrative tasks. You will handle account queries, chase outstanding debt, manage payments, complete end-of-day banking and monitor petty cash records. You will support the team with other administrative tasks as required by the Reception Manager, Practice Manager or Clinical Director.
About Us
We are a long-established, small animal veterinary group. We recently relocated to a brand-new, purpose-built practice in Woking and continue to invest to refurbish and equip our other practices to the same high standard. Our practice maintains state-of-the-art clinical equipment including dental radiography, VVS ultrasound scanners, anaesthetic multiparameter and patient warming equipment. We also have a purpose-built grooming salon at our main site. We have a loyal client base and a gold standard reputation across the local community. We have great transport links to London and the beauty and history of Surrey on our doorstep.
Join an exceptional team at Lynton Vets
Our 6 Veterinary Surgeons are supported by a great team of 8 Registered Veterinary Nurses, 4 Student Veterinary Nurses, 4 ANAs and experienced Receptionists across the group. We have a family-like culture and a supportive ethos. Each practice has an SOS chocolate station, and we are never short of cake with excellent bakers across the group. Mental and physical well-being of the team is paramount to us. We recognise that our people are fundamental to the success of our business, and investing in our people, premises and processes is at the heart of what we do.
Your shift pattern
This is a full-time role working 40 hours per week, covering a variety of shifts including 1:4 Saturdays.
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – discounts and cashback with hundreds of retailers
* Pension scheme
* Discounted staff pet care
Requirements
* Experience in veterinary reception and delivering high standard client service
* Strong communication and organisational skills
* Ability to handle payments and banking tasks
* Team player and able to adapt in a busy practice environment
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