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Customer support & planning coordinator

Maidstone
Permanent
Apogee Corporation**
Planning coordinator
Posted: 30 April
Offer description

ABOUT US

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!

Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! *

A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week

JOB DETAILS

As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally.

This is not just a support role. It is a pivotal position where customer experience meets operational excellence. You will balance real-time problem solving with smart planning, ensuring the right engineer is in the right place at the right time.

What you will be doing

1. Acting as the first point of contact for ...

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Customer support & planning coordinator
Maidstone
Permanent
Apogee Corporation Limited
Planning coordinator
£26,436 a year
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