Overview
Digital Account Director - Sales, Growth & Service Delivery. Location: Nottingham. Salary: Negotiable.
We are working on behalf of a leading multi-disciplinary marketing and communications group with an in-house creative studio of 200+ specialists. They deliver integrated, technology-led digital signage and content solutions for ambitious brands across retail, QSR, workplace, and public environments.
We are seeking a commercially driven Digital Account Director with a strong background in sales, account growth, and service delivery. This role is suited to someone who not only drives revenue but also ensures programmes are delivered to a high standard and create long-term client value.
Ideal backgrounds include:
* Digital signage or AV solutions
* Content or technical managed services
* Multi-channel marketing sales and account management
* Integrated marketing or technology-led agency environments
The Opportunity
You will take ownership of key client partnerships - responsible for:
* Growing revenue within existing accounts
* Identifying and converting new opportunities
* Overseeing service delivery to ensure quality, performance, and retention
* Driving long-term contract value and client satisfaction
You will operate as a strategic partner, ensuring that what is sold is delivered effectively aligning creative, technical, and operational teams to deliver measurable outcomes.
Key Responsibilities
* Drive revenue growth through upselling, cross-selling, and account expansion
* Identify and secure new business opportunities within existing clients
* Develop strategic account plans aligned to commercial and service objectives
* Lead and deliver persuasive proposals, tenders, and RFP responses
* Oversee programme delivery, ensuring timelines, budgets, and service levels are met
* Act as senior escalation point and ensure high levels of client satisfaction
* Collaborate with creative, digital, and technical teams to deliver scalable solutions
* Maintain accurate sales forecasting, pipeline management, and performance reporting
* Represent the business at industry events and networking forums
What We\'re Looking For
* Proven experience in a sales-driven account leadership role
* Strong track record of growing existing accounts while maintaining excellent service delivery
* Experience within digital signage, content services, AV, SaaS, technical solutions, or multi-channel marketing
* Commercially astute with experience managing high-value, multi-year contracts
* Solid understanding of technical or content-led solutions
* Confident presenter and negotiator at senior stakeholder level
* Delivery-focused, organised, and solutions-oriented
* Advanced PowerPoint and Excel skills
Interested? Call TurnerFox Recruitment or email your CV
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