Better places, thriving communities.
RETAIL SECURITY OFFICERS REQUIRED:
Compensation: £13.40 - £15.50 per hour (rate varies based on location and store risk assessment)
Schedule: Various shifts available (details to be discussed during interview)
Position Summary:
Mitie is currently recruiting experienced Security Professionals to deliver exceptional customer service and asset protection while maintaining a visible security presence that mitigates disruptive behavior, ensuring a safe environment for both colleagues and customers.
Requirements: Valid SIA licence is mandatory.
Minimum 3-5 years of experience in Security Services, Military, or Law Enforcement
Vetting Process
Candidates must provide a complete 5-year verifiable employment/education history. Incomplete history may result in withdrawal of offer or termination of employment.
Key Responsibilities:
1. Deliver industry leading customer service standards
2. Establish and maintain a secure environment free from criminal activity and associated concerns for customers and colleagues
3. Effectively address disruptive behavior and establish professional relationships with relevant individuals
4. Interact with members of the public in a professional, welcoming manner
5. Assist visitors and the public with inquiries courteously and efficiently, demonstrating superior customer service
6. Collaborate with law enforcement and crime reduction partnerships to minimize in-store incidents
7. Utilise Body Worn CCTV equipment to enhance crime prevention efforts and promote colleague and customer safety
Employment Benefits:
8. Guaranteed contracted hours
9. Comprehensive annual leave entitlement
10. Pension and Life insurance programs
11. Company-provided uniform
12. SIA Re-licensing support
13. Thorough induction and professional training
14. Access to Mitie's extensive employee benefits including financial services, retail discounts, reward schemes and online GP services
15. Professional Apprenticeship opportunities
16. Career advancement and development pathways
17. Paid break periods
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .