Job Description
Operations Strategy Analyst
£40,000-£50,000
Southampton + hybrid working
Harnham are working with a growing UK consumer lender looking to hire a Strategy Analysts into their expanding analytics function.
THE COMPANY
* This is a well-established FinTech operating across the UK personal lending space, offering both near-prime and prime loan products.
* They have a strong reputation for data-led decisioning and continue to scale their operational analytics capability.
* With a collaborative culture and consistent investment in analytics, they offer strong long-term career growth.
THE ROLE You will sit within the Operations Analytics function, supporting data-driven decisioning across the full customer lifecycle. The role bridges data analytics and operational strategy, working closely with risk, credit, collections and wider commercial teams. Specifically, you can expect to be involved in:
* Analysing customer behaviour and operational performance across originations, underwriting, account management, collections and fraud.
* Developing insights that inform operational strategy and improve customer outcomes.
* Supporting modelling work within collections to optimise customer contact and repayment strategies.
* Delivering analysis on projects such as marketing performance, customer acquisition and process optimisation.
* Communicating findings to both technical and non-technical stakeholders.
YOUR SKILLS AND EXPERIENCE
* Strong SQL skills and experience using a data visualisation tool.
* Background in analytics from lending, financial services or a similar data-driven environment.
* Experience working on end-to-end analytical projects, from data extraction through to insight delivery and stakeholder communication.
* Strong academic background with a keen interest in operational and credit analytics.
* Confident communicator with the ability to explain technical concepts to non-technical audiences.
* Experience with cloud environments (e.g., AWS) is beneficial but not essential.
THE BENEFITS
* Broad exposure across the full lending lifecycle.
* High visibility across the business and strong progression opportunities.
* Collaborative culture within a growing FinTech environment.
* Opportunity to shape and influence operational data strategy.
THE PROCESS
* Initial 30-minute introductory meeting.
* On-site interview including a presentation, technical questions and stakeholder interaction.
* Final meeting with senior leadership.
HOW TO APPLY Please register your interest via the apply link on this page.