In recognition of the hurt caused by the infected blood scandal and highlighted by the Infected Blood Inquiry (IBI), compensation will be paid to those infected and affected. This role is an opportunity to join a new Arms Length Body – the Infected Blood Compensation Authority (IBCA) – as we build a team of Communications and Engagement professionals to put the infected and affected community at the heart of our communications and support them to get the compensation they are entitled to.
The number one goal for this new organisation is to build and maintain trust with its service users and stakeholders. Effective, open and transparent communications will play an important part in this.
The Communications and Engagement team sits at the heart of the IBCA to ensure we explain the new compensation scheme with clarity, simplicity and effectiveness.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA)
At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.
Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.
The Strategic Communications, Campaigns and Marketing team plans, leads and delivers campaigns for IBCA. This includes activity to support the development of our compensation service, and explaining to the infected blood community about how and when they’ll start their claim.
We are responsible for creating innovative, insight-driven campaigns and measuring and evaluating their effectiveness. We work closely with colleagues from across the organisation to understand and stay ahead of what’s happening so we can deliver the right communications at the right time. We also deliver internal communications to create an engaging workplace for IBCA colleagues.
We are creative, fast-working and encourage collaboration.
We are looking to add very particular skillsets to our team. One of those is insight and evaluation of communications.
Are you passionate about helping communication teams measure the effectiveness of their products and strategies? Do you enjoy identifying the insights that help set achievable but ambitious goals, and measuring how well a communications team tracks with those goals? Our insights and evaluation role could be for you.
This position is an opportunity to pursue those passions and develop your skills in a team striving for best practice as we help build an organisation from the ground up.
Main Responsibilities
We are looking for a highly motivated and enthusiastic colleague to join our communications and engagement team. It’s a great opportunity to build your skills in communications and marketing, working flexibly across the team to support different priorities.
You will be required to:
* Support the communications team with the insight and evaluation needed to deliver strategic behaviour change campaigns.
* Collate and analyse data from our internal and external digital channels and use this insight to help us improve how we work.
* Regularly review our scoring and evaluation criteria, making sure we’re measuring the right things, achieving our metrics and making recommendations for improvement.
* Support on analysing and interpreting data and various information sources to produce actionable insights – using evidence to inform future activities.
* Develop constructive and productive working relationships with colleagues and the wider government communications network to ensure best practice.
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