Account Manager – Membership – Hybrid (London) - Salary up to £32k
Join a growing, mission‑driven organisation and play a key role in driving membership growth, strengthening B2B partnerships, and delivering an exceptional customer experience. If you love building relationships, spotting opportunities, and making things happen, this role is for you. As well as a supportive, fun working environment, they offer hybrid working (2 days in their central London office, 3 days wfh), generous holiday, contributory pension scheme, wellness benefits and regular staff socials amongst other benefits.
Responsibilities:
* Prospect warm and cold leads across B2C and B2B
* Sell memberships, corporate partnerships, and event sponsorships
* Support membership campaigns, admin tasks, and payment processes
* Represent our brands at events and exhibitions
* Conduct account reviews with Corporate Partners
* Manage renewals, upsells, enquiries, and customer support
* Track opportunities and engagement through the CRM
* Follow up leads within agreed SLAs and maintain accurate data
* Work with Marketing and Operations on lead‑gen activity
* Attend meetings, training, and events as required
Requirements:
* Proven B2B sales experience (essential)
* Experience in a membership body, professional body, trade association, or engineering environment (advantageous)
* Strong consultative selling skills and ability to understand customer pain points
* Excellent rapport‑building and communication skills, including remote presentations
* Good literacy, numeracy, and CRM capability
* Ability to use initiative and work well within a team
* Positive, proactive attitude with strong attention to detail
* Willingness to support others and ask for support when needed
If you’re a driven, results focussed Account Executive or Account Manager with lead generation experience and are looking for your next challenge, please send us your CV today.
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Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups.
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