Fletchers Group is seeking a Team Leader for their Personal Injury Onboarding Contact Centre in Sefton, UK. The successful candidate will lead a team of Client Onboarding Advisors, ensuring efficient handling of enquiries while maintaining high client satisfaction. Responsibilities include coaching the team, managing call operations, and promoting compliance with legal standards. Applicants should possess strong leadership and communication skills, with preferred experience in Personal Injury or client services. The role is hybrid with a competitive salary and various employee benefits.
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