Join to apply for the Account Handler - Trade Credit Insurance - Corporate & Commercial role at Howden, the new name for Aston Lark
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Join to apply for the Account Handler - Trade Credit Insurance - Corporate & Commercial role at Howden, the new name for Aston Lark
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At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Howden, Corporate & Commercial are seeking a dedicated and proactive Account Handler - Trade Credit Insurance. This role is pivotal and will manage daily the general enquiries, renewals, mid-term adjustments, obtaining quotations, closing sales, invoicing of premiums and cross sales.
Please note this is a full-time, permanent opportunity. You will be based in our Birmingham office and ideally be onsite for 3 days per week on average.
Overview:
Assist in achieving Group/Division client retention targets by providing an excellent level of service.
Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal and new business cases, attend client meetings as necessary and action meeting points (if applicable).
Undertake market exercises to establish the most competitive terms available.
Obtain renewal terms and present to client.
Assist with new business on occasions.
Produce and issue professional summaries and reports using Howden templates.
Issue renewal documentation in line with contract certainty.
Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
Prioritise and handle all work promptly and accurately.
Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
Produce accurate and professional documentation at all times using relevant Howden templates.
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
Actively cross-sell products from other Divisions.
Refer all queries that fall outside your own experience, knowledge and authority to senior staff.
Liaise with and assist other branches and Group Resources as necessary.
Knowledge:
Working knowledge of Commerical Insurance and the CII's Code of Ethics and GDPR.
Skills:
Accuracy and attention to detail.
Ability to process work quickly and efficiently.
Ability to prioritise work and meet deadlines.
Good negotiation and broking skills.
Excellent oral and written communication skills.
Ability to gather and analyse information from the client.
Ability to identify and respond appropriately to an individual client's level of understanding.
Ability to persuade and influence others.
Qualifications:
GCSE Maths and English (or equivalent).
A levels (desirable).
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
General Business
* Industries
Insurance Agencies and Brokerages
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