1. Are you an experienced team leader in the tiles space?
2. Happy to work some weekends?
About Our Client
The hiring company is a medium-sized enterprise within the luxury trades servicing industry, offering a supportive and professional work environment. They are dedicated to providing exceptional service to their clients and maintaining high standards in all aspects of their business.
Job Description
3. Answering incoming sales calls
4. Making outbound calls to our customer database
5. Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
6. Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
7. Updating the CRM system with relevant client information and daily activity
8. Arranging samples to be dispatched
9. Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
10. Problem resolution
11. Handle customer complaints
12. Guide the sales team in closing sales
13. Assist with new starter inductions and training
The Successful Applicant
14. Experience in a sales environment
15. Experience in the luxury goods market (desirable)
16. Knowledge of interiors (desirable)
17. Extremely well organised and able to prioritise tasks
18. Enthusiastic and hands on - this is a busy, fast-paced company
19. Self-motivated with the ability to inspire those around you
20. Strong customer focus
21. Excellent communicator
22. Minimum of 2 years sales experience
23. Must have experience in using a CRM
24. Familiar with Microsoft office
What's on Offer
25. A great place to work with a friendly and welcoming team
26. Competitive salary package.
27. Employee assistance program.
28. Competitive holiday allowances with the option to buy holiday.
29. Enhanced parental leave.
30. Company pension.
31. Healthcare cash plan provided by Simply Health.
32. Employee and friends and family discount on Quorn Stone products.
33. Employee wellbeing initiatives with Mental Health First Aiders available across the business.
34. 2 volunteering days each year.