We are looking for a Car Park Supervisor to join our friendly team covering the Manchester and Liverpool Sites. As a Supervisor, you will be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract.
What You'll Do
Provide direct support to the Area Operations Manager and oversee all daily operations for the Car Park
Provide Effective Supervisory Management to onsite Parking Patrol Officers. As well as directing and motivating your team you will also be responsible for Training and Development of all PPO's ( Parking Patrol Officers)
You will be responsible for the smooth running of daily operations throughout the car park, as well as ensuring all operating procedures are adhered to
Ensuring revenue maximisation, continuously improving cost efficiencies as well as driving opportunities to gain additional revenue
Ensure onsite team deliver an excellent and consistent customer experience
Provide support to Management with financial reporting
Utilise both internal and external IT based functions to accurately record and track all operational/financial performance
Establish and maintain effective relationships with Internal and External stakeholders
Strive to Improve SLA performance of the service provided by APCOA
Ensure compliance with all contractual KPI's
What You'll Bring
* Essential - 3 years' experience in similar supervisory role
* Essential - Experience of working Microsoft Office
* Desirable – Experience working within the Car Parking Industry
* Desirable – SIA Licence
Why Choose Us
* £32,000 per annum
* 42 hours per week, 5 out of 7
* 28 days holiday including BH
* Company Pension
* Full Training and Development plan
* Employee Discount scheme
Does this sound perfect for you? Click apply today and we'll be in contact shortly
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
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