Join Our Team as a Medical Personal Assistant!
Hours: Monday to Friday, 8 am to 6 pm (Fully office based)
Salary: £38,000 - £40,000
Location: West End
About the organisation
This renowned clinic is dedicated to providing outstanding patient care, combining clinical expertise with human empathy to change perceptions of fertility for the better.
Position Overview
As a Medical Personal Assistant, you will play a pivotal role in supporting our Medical Director along with additional consultants. Your days will be filled with varied responsibilities that ensure the smooth operation of clinic commitments.
Key Responsibilities
* Collaborate with assigned Consultants to oversee patient caseloads, delivering top‑notch administrative support.
* Serve as the first point of contact for patients‑booking appointments, answering queries, and relaying messages.
* Handle telephone and email inquiries with professionalism, ensuring timely and accurate information is provided.
* Prepare patient results and queries for Consultants, liaising with third parties for essential information.
* Ensure all necessary documentation is ready ahead of clinic lists, updating patient files accordingly.
* Format and send reports dictated by the Consultant efficiently.
* Provide clear information to patients regarding investigations and treatment options.
* Coordinate the Consultant's diary for a seamless workflow, collaborating with other teams.
* Identify opportunities for process improvements to enhance efficiency.
Ideal Candidate Profile
* Minimum of two years' experience as a Medical Secretary in a team‑oriented environment.
* Background within fertility or women's health.
* Excellent verbal and written communication skills.
* Strong understanding and respect for confidentiality.
* Professional demeanour, remaining calm and composed under pressure.
* Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other relevant systems.
* Self‑motivated with the ability to prioritise tasks independently.
* Highly organised, detail‑oriented, and analytical with a solution‑focused mindset.
Additional Information
Previous experience in a private fertility environment is preferred; knowledge of MediTEX and MidexPro is a plus but not essential. This position is subject to an Enhanced DBS check.
Diversity and Inclusion
We celebrate diversity and are committed to creating an inclusive environment for all employees. A diverse workplace fosters a stronger team and encourages everyone to bring their true selves to work.
Apply Now
If you're ready to take on this exciting challenge and contribute to a culture of care and excellence, we would love to hear from you! Apply today and join us in transforming the future of fertility care!
#J-18808-Ljbffr