Job Title: Customer Service Advisor - Weekend Supplier Hub Team (6 Months FTC)Location: WiganSalary: £11,138.40 per annumHours: Weekends, 17 hours (flexible shifts between 8am-8pm)Benefits:- Competitive salary- Opportunity to work with a dynamic and supportive team- 6-month fixed-term contract with potential for extension- On-the-job training and development opportunities- Work-life balance with weekend shifts- Convenient location in WiganJob Description:We are looking for a Customer Service Advisor to join our Weekend Supplier Hub Team on a 6-month fixed-term contract. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our suppliers and customers over the weekends.Key Responsibilities:- Handling incoming customer enquiries via phone, email, and live chat- Resolving customer issues and complaints in a professional and timely manner- Providing product information and guidance to customers- Processing orders and coordinating deliveries with suppliers- Working collaboratively with other team members to ensure seamless customer service experience- Providing accurate and up-to-date information to customers and suppliers- Adhering to company policies and procedures at all timesRequirements:- Previous experience in a customer service role is preferred- Excellent communication and interpersonal skills- Strong problem-solving abilities- Ability to work independently and in a team setting- Flexibility to work weekend shifts between 8am-8pm- Knowledge of Microsoft Office and CRM systemsIf you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now for the Customer Service Advisor position in our Weekend Supplier Hub Team.Location: Wigan, WN3 5EXSalary: £11,138.40 (Pro-rata)