Overview
We're looking for smart meter engineers with a track record of safety and customer excellence. You'll be representing our brands in our customers' homes so you'll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You'll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we'll ensure you have the best of everything you need to deliver the top-class service we're aiming for. You'll be supported by an office team who will share the same performance goals, so we're always working as one team. You'll also have the backing of Octopus Energy's massive tech power - so we'll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.
Responsibilities
* Fitting smart meters and explaining how the meter and in-home display work to customers.
* Discussing how the devices can help customers save energy and answering questions about the green energy revolution we are leading.
* Representing Octopus Energy Services in customers’ homes and delivering top-class service.
* Working with an office team to align on performance goals and ensure smooth operations.
* Benefiting from Octopus Energy's technology to continuously improve processes and reduce admin time.
Qualifications
* MOCoPA - held within the last 3 years and can provide evidence
* Gas Safe - CCN1/MET1 or CMA1/MET1 (or equivalent)
* Full UK driving licence with no more than 6 points
Compensation and Benefits
* £36,500 starting salary
* £2,500 annual performance bonus, and fit bonuses
* £25 per week lunch allowance
* Company vehicle, fuel and tools
* 600 share options in Octopus Energy Group
* Referral programme
* Company pension
* Enhanced maternity leave
* Enhanced paternity leave
* Health & wellbeing programme
* Opportunity to up-skill to renewable tech (Electric Vehicles and Heat Pumps)
* For every asset installed beyond your sixth, you'll earn an additional £15.
* Top-class training facilities, rotating on-call schedule once every five weeks with a £250 retainer; paid from door to door if called out
* Saturday working: £50 for attending; £70 for a dual fuel installation; £35 for a single fuel installation; Technical aborts are paid at half rate
Next steps / How to apply
We do things a little differently around here. If successful in our eligibility questions, we'll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you've got. On the day you'll be welcomed by our team. We'll check over your qualifications & ask you to complete a practical trade test to show off your skills. You'll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You'll also have the chance to ask any questions and learn more about life as a Smart Meter Engineer with Octopus!
£36,500 - £50,000 a year. You'll start on a £36,500 base, with the potential to earn up to £50,000 OTE - including bonus and on-call. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at hiring@octoenergy.com and we'd love to help!
If this sounds like you then we'd love to hear from you. We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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