Keystone Care is seeking a dedicated and experienced General Manager to manage an established and successful nursing and residential care home in Surrey. The successful candidate will ensure the highest standards of care, hospitality, catering, and support for residents, while managing staff and resources efficiently. The post-holder will have previous experience managing a luxury Nursing a Residential care homes and taking it to excellence.
Job: 2565
Location: Surrey
Hours: 09:00 - 17:00
Days: Monday - Friday
Salary: £85,000 - £95,000 per annum + Bonus
Duties and responsibilities:
Lead the commissioning process, including CQC registration, policy development, staff recruitment, and service setup
Manage and develop a high-quality care environment that promotes dignity, independence, and wellbeing for all residents
Inspire, lead, and support the new staff team, embedding a values-based culture and a commitment to continuous improvement
Instil a strong ethos of person-centred care by working closely with residents, their families, and the wider care team
Ensure full compliance with CQC standards and other relevant legislation, always delivering safe and effective care
Implement and maintain robust quality assurance systems, including audits, training, safeguarding, and clinical governance
Provide effective leadership to ensure smooth day-to-day operations and maintain exceptional care standards across the home
Oversee home finances, including budget planning, cost control, and managing the performance of the sales team
Drive occupancy and revenue growth in line with commercial targets, while maintaining ethical and transparent admissions processes
Act as a visible and approachable leader, fostering positive relationships with stakeholders, regulators, and the local communitySkills and experience:
Experience managing a luxury nursing or residential care home
Experience working as a General Manager
RGN preferred but not essentialIf you meet the above criteria above and you would like to know more, please give me a call on (phone number removed) or send me an updated CV Keystone Care is an equal opportunities employment business and employment agency and welcomes applications from all candidates