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Helpdesk

Poole
Temporary
hays-gcj-v4-pd-online
Posted: 31 December
Offer description

Job Purpose

Main Responsibilities
1. To maintain the reception area answering enquiries from staff, students and the public.
2. To maintain, monitor and co-ordinate a diary of dates, times and places of meetings,
Conferences, official visitors etc. and to liaise with other staff as appropriate regarding
these.
3. To ensure that official visitors are issued with location maps or other documentation
appropriate to their visit, including parking permits.
4. Inputting and extracting information from Estates databases.
5. Monitor the secure release and return of keys to appropriate personnel and maintain a log.
6. Programming of access cards as required
7. To liaise with Facilities Assistants and Maintenance personnel via radio at Reception.
8. To undertake relevant duties as Fire Marshall or Warden and inform appropriate personnel
of alarm activation.
9. Undertake relevant procedures relating to the theft of student’s cars/bikes when required.
10. To undertake any administrative, clerical and post duties as directed.
11. To undertake Reception duties at any of the University reception desks as required.
12. To monitor and co-ordinate the CCTV system when necessary.

This is a temporary role based on Talbot Campus till the end of March 2026 to start asap - a lovely team to work with.

£ an hour - full time Monday to Friday - 37 hours

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