Join to apply for the Recovery Assistant role at Abri Group.
We are recruiting for an Income Recovery Assistant to join our Income Recovery team. This role can be based at either our Eastleigh or Yeovil office.
As a Recovery Assistant, your responsibilities will include contacting customers who have fallen into rent arrears, understanding their circumstances, signposting them to support agencies, and setting up rent repayment plans. You will use various methods to contact customers to prevent arrears from escalating. Additionally, you will undertake administrative tasks to support the wider team and develop your knowledge of our systems.
Our Housing Professional of the Future training programme will support your career development in housing. If you align with our values and behaviors, we are willing to train you to become a successful Income Recovery Assistant.
We aim to empower you to confidently communicate with customers in arrears, explore their personal circumstances, and find the best solutions for both the customer and Abri.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Non-profit Organizations
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