Job Responsibilities
* To assist the resourcing team in ensuring the smooth day to day running of operation and service, and to promote the image and reputation of the Trust.
* Answering the telephone and dealing with enquiries in accordance with instruction, relaying any queries and messages.
* Receive and distribute post.
* Scanning of documents.
* Data Entry into Trac, NHS Jobs and Microsoft packages.
* To support the review of existing administrative processes and procedures, contributing ideas for development with the team implementing changes as agreed.
* To develop personal knowledge of relevant administrative and organisational policies and procedures.
* To process all forms of mail (including faxes and emails) opening, distributing and undertaking the necessary action as appropriate.
* To promote a customer‑led service and act as first point of contact for interdepartmental/departmental and external contacts.
* To deal with telephone, in person and electronic queries and, where appropriate, channel them to the relevant member of staff.
About the Trust
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you – keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high‑quality care and exceptional patient outcomes. Whether you’re just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.
Contact
For further details / informal visits contact: Name: Leah Edgar Job title: Resourcing Team Leader Email address: resourcing@mft.nhs.uk Telephone number: 0161 746 2077
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