SERVICE ADVISOR – Reading
Basic Salary - £24,000 - £28,000 + Bonus. Working Hours - Monday to Friday 8.30am till 6.00pm and 1 in 2 Saturdays 8.30am till 12.30pm.
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities
* Take Service Department bookings.
* Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
* Meeting and greeting service customers and identifying their service requirements.
* Updating customers with technical issues.
* Dealing with complaints.
* Seize opportunities for up selling products.
Skills and Qualifications
* Must have previous experience as a Service Advisor.
* Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
* Must be money motivated with confidence in up selling.
* Must be fully customer focused, presentable and professionally dressed.
* Ability to thrive within a busy service department.
* Full clean UK Driving Licence.
Please contact Kelsey White @ Auto Skills and quote job number: 45095
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