Job Title: Housing Operations Team Leader
Location:North Wales
Salary: £42,000
Hours: Monday-Friday 40 hours per week 8.30am-5pm
Contract Type: Permanent
Purpose of the Role:
Our client, a leading housing provider, is seeking a Housing Operations Team Leader to oversee accommodation services across North Wales. Working alongside a second Team Leader, youll manage a team of Housing Officers responsible for property inspections, complaints, safeguarding and welfare checks for Service Users.
Youll ensure compliance with policies, meet KPIs, and support the Strategic Operational Lead. While primarily covering North Wales, flexibility to support other areas in Wales is required when needed.
This is a home-based role with regular travel. Youll attend regional meetings and liaise with the Home Office, local authorities, safeguarding teams, and emergency services. Strong incident management skills and the ability to support staff in challenging...