Head of Retail, ST MICHAELS HOSPICE
We are looking for a tenacious, driven and energetic leader to bring the retail strategy to reality for St Michael’s Hospice. The role involves maximizing income opportunities across an expanding retail portfolio, including five new shops and a superstore of over 50,000 square feet.
Responsibilities
* Develop and execute a retail strategy to increase income and support hospice care.
* Manage and nurture the retail team, ensuring high performance, staff and volunteer wellbeing.
* Seek innovative partnerships and media opportunities to enhance revenue.
* Ensure compliance with health and safety and trading legislation.
* Prepare and analyse reports and metrics to track performance and guide decisions.
Qualifications
* Significant experience managing a multi‑million retail operation.
* Proven track record of achieving significant budgets in a senior role.
* Strong communication and IT literacy, with reporting and analytical skills.
* Good knowledge of health and safety, trading legislation and customer service.
* Full driving licence for travel across Herefordshire.
Benefits
Competitive salary, 30 days annual leave plus bank holidays, and a benefits package within a highly reputable charity celebrating over 40 years of care.
Job details
* Seniority level: Director
* Employment type: Full‑time
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