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Practice manager

London
Permanent
Practice manager
Posted: 23 January
Offer description

Frontier Economics is an economics consultancy that tackles the big questions facing governments, businesses and society. We help our clients to analyse and understand their markets and to formulate strategies based on sound economics. The methods and models we use are often complex, but our advice is always succinct, clear and honest. The company has grown rapidly since it was founded almost 27 years ago and currently has around 500 staff working across nine European offices (Amsterdam, Berlin, Brussels, Cologne, Dublin, London, Madrid, Paris and Prague). The company is employee-owned and has a strong culture of openness and employee engagement. As Practice Manager for our Communications Practice, you’ll partner closely with senior economists to help shape the practice’s strategic direction, commercial priorities and have the operational oversight of key practice activities across our global clients. This is a high-impact role for someone who enjoys combining strategic thinking with practical delivery, and who thrives as a trusted partner to senior leaders. The role balances: Strategic thinking with operational follow-through Inward focus on the practice’s rhythm, resourcing and performance Outward focus as a key connector into Frontier’s central teams Proactive and collaborative behaviours across practices, functions and offices What you’ll be doing Your responsibilities will vary in line with the needs of the practice, but are expected to include: Clients and Business Development Working with practice leadership to develop and deliver a clear business development strategy Using insight from client feedback, wins and losses, and project outcomes to inform priorities Ensuring robust client feedback processes are in place and learning is shared across the practice Collaborating with colleagues on events, content and campaigns Overseeing embedded support for BD tracking, budgets and reporting Connector into Central Functions Acting as the primary, accountable link between the practice and central functions Establishing clear ownership of responsibilities to enable efficient, aligned and well-prioritised requests Channelling practice needs into central teams and ensuring the practice voice is visible Working closely with Resourcing Managers to align people, skills and workload with strategy Practice Operations Setting and maintaining a clear operational rhythm across pipeline, utilisation, finance, recruitment, training and BD activity Interpreting management information to spot trends, risks and opportunities Ensuring processes are proportionate, lightweight and supportive of client delivery Directing and supporting embedded PA colleagues in line with practice priorities Who this role is for You’re likely to thrive if you: Are commercially minded, strategic and able to anticipate what a senior leadership team needs Are confident managing multiple priorities and navigating ambiguity Communicate clearly and credibly with senior stakeholders Enjoy problem-solving and turning challenges into practical solutions Proven ability to manage confidential information with discretion Bring a developmental mindset for yourself and for others At Frontier Economics, we are entirely employee-owned, meaning every team member has a voice in shaping the company’s future. Our collaborative culture encourages innovation, open dialogue, and shared success. Our stimulating and thought-provoking projects are complemented by a supportive and dynamic work environment, designed to help you thrive and grow. We also offer: Hybrid Working: Employees are expected to work in the office at least two days a week, with flexibility for remote work. Holiday Entitlement: 28 days of annual leave, plus public holidays, with the option to purchase up to 10 additional days of holiday per year. Parental Pay: Enhanced parental pay of up to 2 months of full pay and bonus for primary carers. Learning & Development: Extensive L&D opportunities, including Career Development Reviews with support from a dedicated Mentor. Private Health Insurance: Fully covered Bupa health insurance with optional family coverage (partners' premiums and taxes paid by the employee; children included at no extra cost). Additional cover (e.g., optical, dental) can be added at the employee's expense. Employee Assistance Programme (EAP) – Free, confidential support for work-life balance, health, family issues, or job-related challenges, available for you and your immediate family members. Income Protection Insurance – All employees are covered by Frontier’s Group Income Protection Scheme for long-term illness or disability. Life Insurance – Company-funded Group Life Assurance Scheme, covering all permanent employees from their start date. Cross-Office Travel & Secondments – Opportunities for secondments to different offices or practices to expand skills and experience If you have any questions or would like any additional information please email recruitment@frontier-economics.com. We are looking forward to receiving your application! Frontier Economics is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability status, age, or any other status protected by law. We are determined that everyone has an equal chance to join us and progress their career with Frontier. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion in all its forms. Read more about our incentives here.

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