Job Description
About the Role
As a Resort Safety SIA team member, you will need to deal with a wide range of challenges, combining your customer service skills with your security knowledge. You will ensure that our guests feel safe and secure throughout their stay at Butlin's.
Good communication is vital, along with a fair approach to resolving any problems that may occur. Whether working in licensed venues, patrolling the grounds, or welcoming guests at the gate, the role's purpose remains the same: prioritizing our guests' safety.
You will conduct regular patrols of the Resort, welcome guests on Mondays and Fridays to provide the best possible first two hours experience, maintain access control at our three Resort entrances with a customer-focused approach, and may assist with first aid for staff and guests. You will work in accordance with Butlin's policies, SIA regulations, and local licensing laws when working in licensed venues.
Typical Working Hours
Working various shifts covering early, late, and night hours over 40 hours per week. This is a permanent, qualified role paid fortnightly. Live-in accommodation may be available for those aged 18 and over and relocating to the area.
About You
You should have a hands-on approach to work, the ability to work well under pressure, and maintain a positive, people-oriented attitude. Enjoy working in a team with common goals and be passionate about delivering exceptional customer service. You should also be confident working independently when necessary.
An SIA Door Supervisor license is essential.
About Butlin's
At Butlin's, we’re all about fun, excitement, and adventure! For over 80 years, we’ve delighted guests with non-stop action family breaks or our epic adult-only Big Weekenders.
Many of our team members highlight our culture as one of the best aspects of working here. We focus on providing guests with an Altogether More Entertaining and Fun Break, driven by our three core values: Create Smiles, Get Stuck In, and Care for Each Other.
If you want a role where you can make a difference, enjoy teamwork, and have fun, this could be the perfect fit for you.
There has never been a more exciting time to join Butlin's!
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