Maintenance Helpdesk Coordinator Corby | £35,000 | Full‑time Thinking about joining a family feel property‑maintenance company? Do you like the thought having of a market leading package and working with a management team that prides itself on investing and developing their teams? We just so happen to have partnered up with a company that has all the above attributes! They are looking for a Maintenance Helpdesk Coordinator. You will work in the helpdesk function, linking customers with field engineers and keeping every job on track. What you’ll do * Log, prioritise and allocate maintenance calls via our system. * Schedule engineers and subcontractors, optimising routes and response times. * Keep customers informed from first call through to job sign‑off. * Monitor SLAs, raise POs and close work orders accurately. * Spot recurring issues and suggest process or technical fixes. What you’ll bring: * Experience in a property or facilities helpdesk role, or similar role, within the property or building services industry. 5 years experience would be great but not essential! * Working knowledge of building‑services faults and fixes (preferable). * Proven diary‑management and dispatch skills. * Clear, professional communication style (phone & email) * Solid IT literacy (Office 365, CAFM/ERP or inhouse systems) Package: * £35,000 salary, reviewed annually * 25 days holiday UK bank holidays, rising 1 day per year to 30, plus a bonus day of during your birthday week! * Structured six‑month onboarding/training in our friendly Corby HQ; after that, optional one day per week working from home. * Private healthcare on passing probation. * Paid weekend overtime available. It's worth a chat! Just apply and we'll set up a call to see if you would like to be their next Maintenance Helpdesk Coordinator