Job Title: Customer Service Administrator
Location: Golborne, Warrington (WA3 3SP)
Salary: 26k per annum
Shifts: Monday-Thursday 09:00-17:00, Friday 09:00-16:00
Contract Type: Permanent
Company Benefits
* Permanent role
* Opportunities to progress within the business
* 25 days holiday + bank holidays
* Free monthly dinner on the last Friday of every month
As a Customer Service Administrator your duties will be:
* Responding to customer orders and e-mails
* Follow up order status and reporting of any problems or delays
* Excellent customer service skills
* Prepare, organise and manage bespoke customer enquiries / quotations
* Taking phone calls from customers and dealing with their requests
* Communicating internally important feedback from customers.
* Dealing with and responding to high volumes of emails.
* Taking good notes and direction from management to ensure customer needs are met.
The successful Customer Service Administrator will have the following skills;
* Ambitious and looking to develop a career in a fast moving and growing business.
* Ability to prioritise own workload.
* Good customer service skills
* Strong communication and administrative skills.
* Confident in IT
* Good Attention to detail
* Ability to work under pressure and to meet target deadlines
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