DEPARTMENT: BUSINESS OFFICE LOCATION: SOUTHAMPTON UNION: OPSEU – CLERICAL STATUS: PART-TIME WAGE RATE: $26.020 - $28.046
Reporting to the Manager of Registration and Switchboard, the Registration Clerk is responsible for patient registration and patient data entry. The Registration Clerk will also support other business office functions including: general office administration, payroll, accounts receivable, bank deposits and data quality (duties may vary slightly in each rural site).
Qualifications / Skills / Abilities:
* Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
* Successful completion of PM Access (testing and training is available through Learning Resources)
* Proven experience in Cerner Patient information system, which includes ADT procedures, ESM, FirstNet, statistical verification, census reporting, doctor order entry
* Microsoft Office experience in Word (to be tested)
* Typing – 30 wpm (to be tested)
* Medical Terminology (to be tested)
* Excellent interpersonal and communication skills
* Attention to detail and accuracy
* Patient-service focused
* Ability to multi-task
* Experience working on a switchboard
* Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
* Ability to understand verbal and written instructions
* Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable).
* Ability to work all shifts including days, evenings, weekends
* Recent satisfactory performance and attendance record
* Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
* Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
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