General Manager – Tradeteam
Grade: RCS H
Contract Type: Permanent (Full-Time)
Location: Coleshill, B46 1TT
At DHL Supply Chain, we wholeheartedly believe in offering exceptional opportunities for personal and professional growth. If you're someone who wants to be part of a team that truly makes a difference, join us on this remarkable journey.
Role Overview
We are excited to present an opportunity for a General Manager based at our site in Hams Hall, Coleshill on our Tradeteam contract — a flagship operation within DHL's specialist drinks logistics division.
Responsibilities
* Lead a high-impact transport and logistics operation with full accountability for site safety, operational excellence, and P&L performance.
* Oversee end-to-end transport workflows—receiving, storage, picking, outbound and delivery—ensuring customer SLAs and dynamic volume forecasts are consistently met.
* Embed a Safety-First culture and drive continuous improvement through Behavioural Based Safety programs, rigorous risk mitigation, and standardised SOPs.
* Leverage data-driven insights—KPIs, scorecards and Management Review Processes—to identify deviations, optimise resource planning and enhance cost-efficiency.
* Build and mentor a resilient leadership team, partner with HR on talent development and succession planning.
* Collaborate with strategic customer partners through regular business reviews, proactive issue resolution and tailored service enhancements.
Qualifications
* Confident communicator and people leader capable of inspiring multi-layered teams.
* Logistics leader with proven experience managing large-scale operations and driving performance across complex warehouses and transport networks.
* Strategic thinker able to define and deploy operational plans, lead change initiatives and influence cross-functional teams.
* Commercially astute with strong stakeholder management, negotiation skills and passion for building lasting customer relationships.
* Hands-on operator who drives standards, continuous improvement and delivers results through others.
* Familiar with unionised environments and the unique demands of drinks logistics.
Benefits
* Company Car or Car Allowance
* Free confidential 24/7 GP Service
* Hundreds of discounts (including Retail, Childcare + Gym)
* Affordable loans & Enhanced Pension Scheme
* 24/7 employee support service and free counselling.
Application Process
Please note that interviews are provisionally scheduled to take place during the week commencing 10th November 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities. We review applications continuously and if the application period closes ahead of the provisional interview date, only early submitters will be considered.
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