Who are Azets
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices!
We are a top ten accountancy firm in the UK and are the number one largest SME practice.
Role description
Experienced and proficient in all tasks within your administrative team, with specific ownership for:
Assisting in the smooth running of the office, with accountability for:
1. Managing general day to day running of the office, liaising with OMP, Facilities and Operations and any other department as necessary.
2. Understanding of building security procedures, competence in issuing badges/fobs and managing car parking passes.
3. Ownership of Health & Safety matters within the office
Providing effective, general administration support to the office, and wider Azets UK business, including:
4. Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy
5. Proficient in the use of document management systems
6. Managing the employee starter & leaver process for the office, including organising welcome packs for new starters
7. Supports the induction/onboarding process for new staff joining Azets.
Providing technical administration support to the office, including:
8. Maintaining practice management systems and ensuring data quality
9. Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently
10. Expertise in the onboarding processes
11. Knowledgeable of the invoicing systems and payment processes
12. Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems
13. Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures.
14. Knowledge of the Tax investigation and renewal processes
15. Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance
16. Conducts thorough proofreading of documents to ensure accuracy and professionalism
17. Provides support for ad-hoc project work, ensuring timely completion and delivery
Team Management:
18. Mentors and coaches’ administrators, fostering their professional growth and development
19. Facilitating the hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed
20. Managing holiday team organisation via People XD, ensuring seamless scheduling and coverage.
21. Reviewing and approving expenses and timesheets to ensure compliance with company policies and procedures.
22. Maintaining and monitoring flexible working records to ensure accurate tracking of employee hours.
Supporting the office on business development and employee engagement activities, such as:
23. Organising office/marketing events with current and prospective clients
24. Organises company events, meetings, and conferences, managing logistics and coordination
25. Supporting Business Development activities by development of proposals
26. Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc
27. Organising and attending meetings, including preparing agendas and minutes to ensure effective communication and documentation.
28. Managing and leading ad hoc projects, including reporting on progress and outcomes to relevant stakeholders.
29. Collating and presenting detailed information to facilitate the development of efficient working processes within the organisation.
Client Focus
30. Excellent verbal and written communication skills
31. Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels
Skills & Behaviours
General Administration Skills
32. Demonstrates strong organisational skills to effectively manage tasks and responsibilities
33. Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output
34. Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time
35. Applies problem-solving techniques to address challenges and find practical solutions
36. Awareness of, and compliance with, Azets policies and procedures, as detailed on The Hive
37. Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches
38. Basic project management skills in order to deliver work on time and to budget
39. Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work
Technical Administration Skills
40. Has an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasks
41. Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily
42. Familiarity with practice management system including timesheets and expenses
IT, Systems & Process Skills
43. Proficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMs
44. Competent in key performance software, with support, inc CCH, Azets Reach, CoZone (advantageous but not essential)
45. Embraces new technologies and ways of working and identifies opportunities to improve internal processes / operations
Decision Making Skills
46. Confident in taking decisions within agreed remit. Knows when to test out decisions with colleagues and knows when decisions should be escalated.
47. Actively listens to others and is open to changing own mind.
48. Delivers work within agreed scope and timescales, meeting deadlines in as efficient way as possible.
49. Communicates effectively when scope or timescales need to change friendly, collaborative nature and a desire to help
Management Skills:
50. Confident in delegating tasks to others and managing any points of escalation to resolution
51. Inspires commitment, recognises contributions of others and motivates their colleagues to complete their work to a good quality
52. Demonstrates emotional intelligence in managing their team and colleagues to create an inclusive and engaged office environment
53. Demonstrates understanding of efficient management of resources, prioritising where appropriate
Behaviours:
54. A friendly, collaborative nature and a desire to help
55. Able to take work instructions and work under the supervision of, and directed by, more senior colleagues
56. Takes personal responsibility for timekeeping and attendance and demonstrates flexibility to meet business requirements
57. Confident to escalate issues if workload is challenging and request additional information if more knowledge is required
58. Remains calm and professional at all times
59. Displays flexibility to assist with ad hoc tasks and/or support to other areas of Azets outside of own office
60. Ability to work independently and as part of a team, with a proactive and flexible attitude Takes ownership of personal development
61. Adaptability and willingness to learn new skills and take on additional responsibilities as needed
62. Willingness to build awareness of basic industry/accounting knowledge through on-the-job learning
63. Understands the Azets core group values and strives to demonstrate them
64. Takes pride in own work and takes personal responsibility for ensuring that the final product is accurate, of high quality, and presented well.
65. Ensures that sufficient time is planned for self-review and the required quality reviews.
What's in it for you?
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues -