Overview
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Job Overview
*** Face-to-face interviews planned at Southmead Hospital on Wednesday 4th March ***
An exciting opportunity has arisen to progress the health inequality agenda within the Bristol NHS Group, developing plans that address inequality and create sustainable change for patients. The Equitable Access Coordinator for Cancer is a new post with the specific purpose to support those patients on a cancer pathway who may be more likely to experience blocks to how they access or experience cancer care.
The role requires someone with exceptional organisational and data management skills who can also demonstrate great communication and interpersonal skills. A caring and sensitive attitude is essential as you will be communicating with patients, their families and carers.
It is likely that the successful candidate will have the opportunity to become a Macmillan Professional, which provides access to a £1,000 personal development grant for training opportunities relevant to the role, along with other benefits.
Responsibilities
Main duties of the job
* The post holder will work closely with clinicians, managers and booking staff to identify and resolve delays in the pathway.
* They will be responsible for identifying patients at risk of not attending appointments, utilising demographic data that has been shown to give insight into the social determinants of health.
* Where necessary, the post holder will proactively reach out to offer support to individual patients. This may involve identifying barriers to access and working with patients, families and communities to overcome these, enabling people to get the care they need.
* The successful candidate will be supported to develop and implement an improvement plan to ensure equitable access to cancer services sustainably now and in the future.
* This will involve working closely with different stakeholders across cancer pathways, from both primary and secondary care.
* The post holder will have the opportunity to engage with patients and communities to understand barriers and needs relating to supporting timely attendance, co-creating solutions.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
See attached Job Description and Person Specification for more info. This is an exciting opportunity to join a hard-working, friendly team committed to improving services for the local population.
Person specification
Education/Training/Qualifications
Essential criteria
* GCSE English Language and Mathematics (Grades A-C) or equivalent
* Evidence of continued role development
* Willingness to undertake learning and development
Desirable criteria
* Data qualification
Work Experience
Essential criteria
* Relevant health or social care experience
* Experience in the use of data management
* Experience of working with patients and carers
Desirable criteria
* Experience in coordinating a patient workload
Knowledge/Skills/Abilities
Essential criteria
* Evidence of good communications skills
* Understanding of person-centred care
* Understanding of the health and social care environment
* IT Skills
* Able to use own initiative
* Effective organisation skills
* Ability to communicate both verbally and non-verbally on a daily basis with people of all levels
* Ability to show empathy and understand the difficulties faced by people affected by cancer
* Ability to prioritise own workload
* Ability to retrieve information from a wide range of sources and in different formats
* Awareness of cancer policies
* Some knowledge of relevant cancer treatments, interventions and terminology
Personal Qualities/Special Circumstances
Essential criteria
* Calm and objective
* Confident yet approachable
* Acts in a kind and professional manner
* Recognition of own limitations
* Demonstrates enthusiasm
* Ability to deal with complex and difficult emotional situations
* Ability to travel between sites on occasion
Please note that if you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
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