ASSISTANT STORE MANAGER - MENSWEAR Department Store - Birmingham Salary up to £35,000 + Bonus Full-Time, 40 Hours - Permanent
About the Brand: A distinguished British heritage brand, renowned for its exceptional craftsmanship, timeless style, and dedication to quality. Established in the early 20th century, this company has become a leader in premium menswear and womenswear, specialising in expertly tailored shirts, formalwear, and refined accessories.
The Role: We are seeking a commercially driven and customer-focused Assistant Store Manager to support the Store Manager in delivering operational excellence and driving performance at our Bluewater location.
Key Responsibilities:
Support the Store Manager in the daily running of the store, ensuring KPIs and sales targets are achieved
Deliver exceptional customer service, leading by example and fostering a client-focused culture
Assist in training, coaching, and motivating the team to ensure high levels of performance and engagement
Maintain visual merchandising standards in line with brand guidelines
Manage stock levels, deliveries, and inventory processes
Handle customer feedback and resolve any issues promptly and professionally
Ensure all health, safety, and operational procedures are followed consistently
Profile & Experience:
Minimum 2 years of experience in a supervisory or assistant management role within premium/luxury retail, ideally menswear
Proven track record of driving sales and supporting commercial success
Strong leadership and people management skills
Excellent communication and interpersonal abilities
Highly organised with strong attention to detail
Confident using Microsoft Office and retail POS systems
A genuine passion for fashion and tailoring
Benefits:
Competitive salary with a performance-based bonus
Generous staff discount
Career development and progression opportunities
Ongoing training and brand immersion
Dynamic and supportive working environment
About 360 Talent: 360 Talent is a high-end retail recruitment firm, connecting top-tier candidates with leading fashion, beauty, and lifestyle brands worldwide.
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