Mobility Technical Specialist - Milton Keynes
Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role HOURS / CONTRACT TYPE: Fixed Term Contract Until January 2027 CLOSING DATE: 25/12/2025 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Mobility Technical Specialist to drive the successful implementation of our mobility strategy by delivering the mobility roadmap, integrating systems, and supporting development initiatives. Within our Rent-A-Car business, this role optimis es internal workflows and ensures commercial objectives are met. Act as a technical expert for Rent-a-Car systems, translating complex technical and business issues into clear, actionable solutions for all audiences. • Provide second-level application support, manage queries, bugs, and change requests, and document user stories in Jira while understanding deployment processes. • Serve as a key contact for high-severity incidents, ensuring minimal disruption and escalating where necessary to the Mobility Quality and Change Manager. • Validate that changes are correctly deployed to production, communicate updates to stakeholders, and support new system developments and annual process reviews. • Collaborate on new development initiatives, ensuring alignment with strategic objectives and commercial priorities. • Provide weekly progress updates on technical development, support system testing, and assist with test scenario identification. Background in triage or first/second/third-line support. • APIs) and agile tools (e.g., Confident in data analysis and making technical recommendations. • Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.