As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £24,5000 and £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator
* Be first point of contact for customers
* Providing high levels of customer care over the phone and via email
* Liaise with customers, resolving any queries quickly and efficiently
* Generate system based quotes and invoices
* Support with coordinating service administration
* Contact customers to confirm proposed dates and obtain order numbers for scheduled work
* Maintain database all customer records
Skills Required for the Customer Service Administrator
* Confident customer services skills
* Methodical approach used to managing a busy workload
* Administration experience within an office environment
* Solid IT skills including MS Office
* Excellent communications skills
* Organised approach to work, able to work on multiple tasks at the same time
* High levels of accuracy and attention to detail
* Adaptable in a changing environment
What's in it for you?
* A salary of between £24,500 and £26,000
* Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
* 22 days hol +bank hols, increasing with service
* Training, support and development
* Working for a successful, established business
* Private healthcare for you and your family after six month probation
#J-18808-Ljbffr