Job responsibilities Manage bookings, cancellation, and reduction of clinics according to departmental guidelines, coordinating and/or rearranging patient appointments if required and ensuring waiting times do not exceed the Trust target. Concentration and attention to detail is required for this. Adjust clinic booking as per departmental guidelines, adding or amending clinic appointment slots to maximise clinic capacity to assist in effective utilisation of clinic slots. Maintain waiting lists, monitoring patients on the list to ensure all patients are seen within the required target dates. Monitor and feedback issues concerning utilisation of clinic capacity to achieve waiting times so that remedial action can be taken. Co-ordinate the effective utilisation of clinic slots Monitor and circulate departmental information, such as notice for cancellation of clinics Close liaison with clinicians and Operational Managers to ensure bookings are made appropriately. Plan and organise work allocation, re-allocating tasks accordingly to meet organisational requirements. Daily support to the Bookings Coordinator in ensuring appointments are booked accurately and in a timely manner. Booking appointments in the Bookings Coordinator absence ensuring Business Continuity Exercise independent judgement and initiative based on acquired experience and knowledge when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person. Establishing good levels of communication and liaison with other staff and departments to ensure the smooth running of clinics. Use of SystmOne and other local systems Check and update patient information. Make/change/cancel clinic appointments. Responsibility for ensuring all data entered on SystmOne is accurately recorded, with particular regards to ensuring no duplicate patient bookings are made. Ensure that policies, protocols, and procedures for the work of the department are followed. Ensure that the Trusts Code of Practice for Safeguarding Patient Information is adhered to at all times. Ensure that both the Trusts and the General Services Health and Safety Policies are adhered to at all times. Supporting the achievement of waiting times for patients. Collating information for monitoring and reporting of referral list, waiting times information and clinic utilisation. Inclusive Recruitment & Selection We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change. We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7nhs.net We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7nhs.net Trust Values The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values: Compassion leading by kindness and showing empathy, understanding and respect Accountability striving to do the right thing and owning responsibility Respect value differences, tackling inequality and fostering a culture of inclusion Excellence delivering a high-quality standard of care