Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate, and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
We are proud to be rated 'good' overall by the CQC, with some outstanding services. The CQC highlighted how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust".
We are passionate about embedding equality, diversity, and inclusion into our culture. Our 'People First' approach fosters a workplace where everyone feels a genuine sense of belonging, celebrates differences, and feels comfortable bringing their whole selves to work. We value the diversity of our colleagues, reflecting the local community. We welcome applicants who identify as Black, Asian, from Minority Ethnic backgrounds, or possess any protected characteristic.
We are seeking a dedicated and efficient Administrative Support Assistant to provide comprehensive administrative support to the ADHD Nurse Team, which delivers clinical services across Derby City, Derbyshire County, and Southern Derbyshire.
The successful candidate will play a key role in ensuring the smooth operation of the service, supporting the team in delivering high-quality care to patients and families across a wide geographical area.
It is Trust policy that for posts that are for a time-limited period, NHS-employed applicants will be appointed on a secondment basis with approval from their line manager before applying. Non-NHS applicants will receive a fixed-term contract.
Key Responsibilities:
1. Provide a comprehensive secretarial service to the designated team, including typing and word processing of letters, memos, minutes, reports, and other routine correspondence.
2. Ensure appointment letters are created and sent in a timely manner, and coordinate the nursing team's rotas on SystemOne to reflect their individual working patterns, identifying whether appointments are face-to-face or via telephone.
3. Send SMS reminders to reduce the rate of 'Was Not Brought' (WNB) appointments.
4. Manage the nursing team's time effectively by handling administrative tasks related to cancellations, re-booking appointments, WNBs, and urgent messages.
5. Follow internal guidelines for processing electronic referrals from departments, ensuring proper procedures are followed for clarity and efficiency.
6. Produce documents, charts, and tables using Microsoft Office applications such as Word, Excel, and Access, and disseminate information via email.
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate, and enthusiastic workforce committed to making a positive difference in people's lives.
Team Composition:
The team includes a Senior Nurse, Lead Nurses, Registered Nurses, Specialist Support Workers, Occupational Therapist, Physiotherapist, Psychologist, and Consultant Psychiatrist.
Benefits include:
* Flexible working arrangements where possible
* 27 days annual leave plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
* Annual appraisal and ongoing training
* Generous NHS pension scheme
* Good maternity, paternity, and adoption benefits
* Health service discounts and online benefits
* Incremental pay progression
* Free confidential employee assistance programme 24/7
* Access to LGBT+ network, BAME Network, and Christian Network
* Health and wellbeing opportunities
* Structured learning and development opportunities
As a flexible working friendly organisation, we are happy to discuss arrangements such as job sharing or part-time work to suit your needs.
The Trust is a Disability Confident Employer. If you require reasonable adjustments during the recruitment process, please let us know.
If you need support completing the application form, contact the Recruitment Team at 01332 564856 (option 1) or email [email protected], and we will assist you.
Note: The cost of DBS checks will be deducted from your first salary, with initial costs covered by the Trust. This job may close early if many applications are received, so apply promptly.
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