Job Summary
Salary: Competitive, depending on experience.
Hours: 37.5 hours per week.
Contract: Full Time & Permanent.
What are we looking for?
Cleveland Clinic London are looking to recruit a Billing Officer to join our Revenue Cycle Management Team with a competitive salary range on offer.
This is a full time, permanent role with the following shift patterns:
* Monday-Friday – Hybrid work pattern with 3 days in office 09:00-17:00
Your duties include
* Provide and maintain an efficient billing service in line with billing agreements and department targets. This involves performing billing reviews, claim submission, dealing with account queries and other billing related activities.
* Review unbilled accounts, produce and send/submit invoices for hospital charges and consultant fees to patients, private medical insurance companies (AXA, Bupa etc.) and other third‑party payers.
* Investigate and resolve account queries with embassies, patients, private medical insurance companies and other third‑party payers.
* Deal with account adjustments and refunds.
* Other duties as assigned.
Requirements
* Minimum GCSE/High School Diploma or equivalent.
* Previous billing experience, within a UK private hospital environment.
* Computer proficiency in Microsoft Office Excel and Word (essential).
* Proven knowledge and awareness of current legal confidentiality legislation (essential).
* Experience with UK private hospital billing systems and Healthcode (preferred).
What We Offer
* 25 days annual leave plus Bank Holidays.
* Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%.
* Private Medical & Dental Insurance.
* Life Assurance.
* Season Ticket Loan & Cycle to Work schemes.
* Workplace Nursery Scheme.
* Wellbeing Hub with mental health, coaching and EAP support.
* Earned Wage Access - get early access to part of your pay when needed.
* Access to discounts on food, retail, and more.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
Equal Opportunity
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity. CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
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