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Motorrad service advisor

Alton
Service advisor
Posted: 28 July
Offer description

Bahnstormer Motorrad is looking for a Service Advisor. Your role Join our dynamic team at our Alton branch. If you have a passion for motorcycles and excellent customer service skills, this could be the perfect opportunity for you. As a Service Advisor, you will be responsible for supporting the service team and ensuring a seamless customer experience. Your role will involve coordinating service appointments, managing customer communications, and assisting with administrative tasks to ensure the smooth operation of the service department. Hours: Monday to Friday: 8:30 AM – 5:30 PM Saturday: 8:30 AM – 5:00 PM (to cover holiday, time off in lieu) Salary: Competitive, based on experience Key Responsibilities: Schedule and coordinate service appointments for customers. Greet and assist customers in a friendly and professional manner. Handle customer inquiries and provide information about services and repairs. Maintain accurate records of service appointments and customer interactions. Assist with invoicing and processing payments. Support the service team with administrative tasks as needed. Ensure the service area is clean and organized. Your profile Previous experience in a customer service or administrative role, preferably within the automotive or motorcycle industry. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficiency with computer systems and software, including MS Office. Ability to work effectively both independently and as part of a team. A positive and proactive attitude. Skills Requirements: Customer service orientation. Effective communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency with administrative tasks and software tools. Problem-solving and decision-making skills. Rewards Competitive salary based on experience. Opportunities for professional growth and development within a leading BMW Motorcycle Dealership. Supportive and dynamic work environment.

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