Commercial Services Manager
WE VALUE DIVERSITY and welcome applications from all sections of the community wishing to join a workforce that embraces difference and welcomes everyone.
At the Environment Agency there’s so much more to our work than building flood risk management schemes or regulating industry. We strive to ensure that everything we do counts towards leaving a legacy to be proud of for people, communities, and the environment – for all of us to enjoy and for future generations.
Role Overview
This role is all about supporting the team overseeing the commercial governance of our contracts with key consultancies and contractors – a vital role in the success of our projects, and our ability to maximise returns on our budget and demonstrate value for money. You will also help set up and manage pathfinder programmes that embed best practice and develop long‑term collaborative partnership arrangements that deliver for both of us, and society.
Our Commercial Assurance and Framework Management Team provides country‑wide support to our Integrated Delivery Management teams and wider Project Management community, championing effective governance and commercial assurance to achieve the very best value for money. You will quickly develop excellent relationships internally and externally and become an expert on contractual and commercial interpretations within a high‑performing team.
You are required to undertake training and participate in incident response duties when the need to respond arises. Incident response is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment.
Experience & Skills
* A‑Level Qualifications, Level 3 Qualifications or equivalent.
* Skilled communicator with strong interpersonal/influencing skills.
* Stakeholder management experience.
* Strong data and document management skills.
* Commercial acumen – the ability to understand and analyse business situations, take proportionate risks, make informed decisions and deliver the most advantageous solution. Demonstrate curiosity and drive to achieve value for money.
* Administration skills – strong organisation skills, ability to write minutes and draft reports.
* Willingness to shadow, undertake long‑term professional qualifications (such as NEC training, CIPS) and the confidence to ask questions to drive development.
* Interests in infrastructure, construction or environmental programmes.
Desired Education / Professional Requirements
* Degree or equivalent professional qualification or experience.
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS, or RICS.
* Formal training in contract management (e.g. NEC, Contract Management Capability Programme).
When completing your application please tell us why you think you would be suitable for the role and what skills and experience you would bring.
Benefits
* Generous pension provision and leave entitlement.
* Flexible working that supports a healthy work/life balance and offers numerous choices to accommodate personal commitments.
* Excellent training and learning opportunities, including personal and professional development.
Travel & Working Arrangements
* Some travel required with occasional overnight stays.
* The role can be fulfilled via hybrid working.
* Virtual open evening will be held on 23/10/25 at 18:00.
Contact & Interview Information
For further information, email: Kerrie.Pitson@environment-agency.gov.uk
Interviews: w/c 17/11/25
EEO & Diversity Statement
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all vacancies and have a Guaranteed Interview Policy for applicants with disability.
Legal & Sponsorship
This role does NOT qualify for sponsorship.
Artificial Intelligence Statement
Artificial intelligence can be useful, but all application examples must be truthful, accurate and directly from your experience. Plagiarism may result in withdrawal of application.
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