We're champions of the North West and we're proud that it's our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK's journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West's electricity network operator, it's our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We're proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry's most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
We have fantastic opportunity for a DSO Stakeholder Communications Officer to join our Distribution System Operation in central Manchester.
The purpose of the DSO Stakeholder Communications Officer role is to provide support to the DSO team, working for the DSO Stakeholder and Communications Manager.
As a result of expansion in this key area we are seeking a communications and administration all rounder. The role will support a variety of tasks across the team including the organisation and delivery of internal and external engagement events and meetings (online and face to face), the coordination of monthly reporting and newsletter production and other communications material development.
The DSO Stakeholder Communications Officer will be results and solutions focused, personable, motivated, keen to learn and take pride in delivering high quality stakeholder engagement, communications.
* To support the DSO team in the delivery and timely organisation of external stakeholder advisory panels, internal steering groups, engagement sessions including event planning and delivery (online and in person), invitation management, presentation cordination, minute taking and outcome and action recording.
* Collate information from internal and external stakeholders to maintain an up to date stakeholder mapping and engagement database which records contact information and monitors progress of stakeholder activity.
* To support the team in the maintenance, creation, production and issue of new and existing stakeholder and responsible business communications materials including relevant newsletters and digital materials.
* Prepare material for stakeholder activities as required
Who We are looking for
* Capability to manage large workloads to tight deadlines, often under pressure
* Excellent witten and verbal communications skills
* Good organisational skills and ability to prepare, minute and record meetings in an accurate and timely way
* Proficient in Office applications including Word, Powerpoint and Excel and ability to use them to collate, manage and report meeting records, databases etc
* Proficient in online meeting and webinar delivery including engagement techniques such as polling and chat room management etc
* Strong interpersonal and relationship-building skills including ability to build effective working relationships with colleagues, external stakeholders and agencies
* Influencing skills
* Outcome focused
* Confident and proactive, with a passion for challenges and own development
Desirable
* Stakeholder engagement, stakeholder mapping and relationship building experience
* Event management experience (online and in person)
* Newsletter, website, social media development experience
* Database management experience
* Experience of working closely with design and research agencies
* Experience of working closely with other communications disciplines including press office, internal communications, marketing and research and public affairs.
What we're offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
* An annual bonus scheme
* 25 days annual leave increasing with length of service
* Private Healthcare
* An employee rewards portal offering discounts on several well-known brands
* A market-leading contributory pension scheme
* Employee assistance programme
* Opportunity for professional development enabled through our Learning & Development function.
Our people are important to us and we're passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We're striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that's representative of the communities we serve. For us, embracing our differences is what makes us stronger.
Should you require any additional support with your application, or any adjustments please contact our Recruitment team at or on option 2)
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, Disclosure and Barring Service (DBS), Financial checks and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.